Who we are
The fieldwork team behind your research
Research and Metric is a market research fieldwork company. Research agencies, consultancies and brands bring us their studies, and we find the right respondents, run the fieldwork and hand back clean, tabulated data on time.
We started in February 2023 and today operate through companies in the USA, India and Singapore, supported by our own research technology and our own respondent panels.
Our team brings more than 15 years of market research experience across recruitment, fieldwork and data processing, and works as an extension of yours, with a named project manager from brief to final data.
- Consumer, B2B and healthcare audiences
- Online, telephone, face-to-face and in-home studies
- Single-market and multi-country projects
15+years of market research experience in our team
Our story
From a research unit to three countries
We grew one step at a time, adding a company in each region as our clients and projects needed it.
Research and Metric begins
Started as the market research unit of Astrizon Technology Solutions Pvt Ltd in India.
US corporation
Research and Metric Corporation incorporated in Wyoming, USA, as our head company.
India company
Intakk Research and Metric Pvt Ltd set up in India for recruitment, fieldwork and data delivery.
Singapore company
Research and Metric Pte. Ltd. registered in Singapore to serve clients across Asia Pacific.
What we do
Three services, one accountable team
Most studies need all three. Some need just one. Either way, the same team owns the work from the first screener to the final data file.
Respondent recruitment
Consumers, B2B decision makers, patients and healthcare professionals, screened and verified before they reach your study.
Explore recruitmentFieldwork management
Online, CATI, face-to-face CAPI, in-home usage tests and multi-country studies, managed with daily quota updates.
Explore fieldworkData tabulation
Cross-tabs, open-end coding and weighting, delivered as clean files your analysts can use straight away.
Explore data servicesOur technology and panels
Built in-house, run by our own team
We do not rely only on third-party tools. Our own platform, DATAVICS, runs our bids, projects and surveys, and our own panels give us direct access to consumers and healthcare professionals.
DATAVICS
Our market research platform, built by our team for the way fieldwork really runs.
DATAVICS S2
Client and bid management
Tracks every enquiry, RFQ and proposal from first brief to commissioned project, so you get a fast, consistent answer.
- RFQ and proposal tracking
- Costing and timeline builder
- Client history in one place
DATAVICS M3
Research operations
Runs our quantitative and qualitative projects end to end, from survey setup to final reports and invoicing.
- Survey builder and survey routing
- Live quotas and vendor management
- Participant database and vendor portal
DATAVICS Pulse
Brand health tracking
A subscription platform for brands and agencies to run brand health studies and see the results as they come in.
- Brand funnel and imagery
- AI-assisted questionnaires
- Live results dashboards
Consumer panel
Reward Hours
Our consumer panel. Members join, take part in surveys and earn rewards such as gift cards and PayPal payouts.
Visit rewardhours.comHealthcare panel
HealthChorus
Our healthcare panel for doctors, healthcare assistants and patients, with verified members and healthcare research guidelines built in.
Visit healthchorus.comHow we work
What you can expect on every project
Transparency
You see quotas, incidence and issues as they happen, with daily progress updates and no surprises at close.
Quick turnaround
Feasibility, timelines and costs within 24 hours of your brief, and field teams ready to start quickly.
Data you can trust
Respondents are screened and checked for duplicates, speeding and inconsistent answers before any data reaches you.
Sensible costs
Our delivery teams in India keep costs sensible without cutting corners on quality or project management.
Research know-how
Our project managers understand research design, so they spot screener and quota problems before fieldwork starts.
Where we work
Offices in three time zones
With teams in the USA, India and Singapore, your study keeps moving around the clock: briefs reviewed overnight, fieldwork monitored through the day and data checked before your morning starts.
United States
Sheridan, Wyoming
Head office
30 N Gould St Ste R, Sheridan, WY 82801
--:-- local time
India
Bengaluru, Karnataka
Operations and project delivery
Recruitment, fieldwork and data teams
--:-- local time
Singapore
Singapore
Asia Pacific office
Client support across Asia Pacific
--:-- local time
Standards we work to
Quality and privacy built into every project
We follow recognised research and data protection standards, so your respondents are treated fairly and your data stays secure.
ICC/ESOMAR International Code
Ethical research practice and respect for respondents.
ISO 20252
Quality processes for market, opinion and social research.
ISO 27001
Information security for client and respondent data.
GDPR and UK GDPR
Lawful, transparent handling of personal data in Europe and the UK.
India DPDP Act
Consent and data protection for respondents in India.
CCPA
Privacy rights for respondents in California.