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UX Research Recruitment
Participants recruited for usability tests, product research and user interviews, matched to your users and ready for remote or in-person sessions.
- Feasibility and costs in 24 hours
- One project manager from brief to data
- ICC/ESOMAR and GDPR compliant
- Best for
- Product, design and UX teams testing apps, websites and services
- Audiences
- Consumers and professionals matched to your real or target users
- Methods
- Usability tests, user interviews, card sorts and diary studies
- You receive
- Screened participants who can use your tools and show up on time
Overview
A usability test is only useful if the right people are testing. Research and Metric provides UX research recruitment for product and design teams, matching participants to your real users by behaviour, device and experience.
We check that people can use the tools your session needs, such as screen sharing or a test build on their phone, so your researchers spend their time learning rather than fixing set-up problems.
Who we recruit for UX research
Need something that is not listed here? Tell us in your brief and we will check feasibility.
- Your usersCurrent and lapsed users of your product or a competitor's.
- Target usersNew users who match the audience you are designing for.
- Business usersProfessionals who use work tools every day.
- Accessibility participantsIncluding people who use screen readers and other assistive technology.
- Device and system usersPeople on the phones, browsers and operating systems you need to test.
Ready for your sessions
- Tech checksScreen sharing, cameras and test builds checked before the session.
- Screeners written with youQuestions about behaviour and experience, not just demographics.
- Reminders and back-upsA reminder for every participant and a back-up for each day.
- Remote or in personOnline sessions, or in a lab we set up for you.
- Fast turnaroundReady for agile sprint testing, often within days.
Step by step
How UX research recruitment works
- BriefYou tell us who your users are and what the session involves.
- ScreenerWe write or refine a behaviour-based screener with you.
- RecruitmentWe source and screen participants, including a tech check.
- SchedulingWe book sessions, send reminders and keep back-ups ready.
- DeliveryYour team runs the sessions, and we handle incentives and replacements.
Why agencies choose Research and Metric
- One accountable team from brief to final data
- Honest feasibility before you commit
- Daily progress and quality reporting
- ICC/ESOMAR-aligned processes and GDPR-compliant data handling
Get a quote
Send us your brief
Tell us who you need to reach, where and how many. We reply with a plan.
- Feasibility and costs in 24 hours
- One project manager from brief to data
- ICC/ESOMAR and GDPR compliant
FAQ
Frequently asked questions
Cannot find your answer? Ask our team or email contact@researchandmetric.com.
What is UX research recruitment?
Finding and screening participants for usability tests, user interviews and other product research, so they match the people who use or will use your product.
Can you recruit for remote usability tests?
Yes. We check every participant's device, connection and ability to share their screen before the session.
How quickly can you recruit for a sprint?
For common profiles we can often recruit within a few working days. We confirm timings after feasibility.
Do you pay participant incentives?
Yes. We manage incentives for you, in the participant's local currency where possible.
Related services
Other ways we recruit
Combine recruitment types in one study, from qual-to-quant to specialist audiences.
Not sure which you need? Tell us about your study and we will suggest the right mix.
Respondent recruitment servicesScreened, verified research participants for qualitative and quantitative studies, from general consumers to senior B2B and healthcare professionals.Learn more
Patient and caregiver recruitmentPatients and caregivers recruited sensitively for healthcare market research, with clear consent, careful screening and respectful scheduling.Learn more
Healthcare and physician recruitmentVerified doctors, nurses, pharmacists and payers recruited for healthcare market research, with licence checks and compliant incentives.Learn more
B2B recruitmentVerified business decision makers, IT leaders and professionals recruited for interviews, groups and surveys in the markets you need.Learn more
Hard-to-reach audiencesSpecialists, senior executives, physicians, technical experts and rare consumer groups, sourced carefully and verified before every interview.Learn more
Quantitative recruitmentQuota-controlled, verified samples for online, telephone and face-to-face surveys, from general population to B2B and healthcare audiences.Learn moreCase studies
Recruitment projects we have delivered
Anonymised examples of recruitment work for research agencies and brands.
Client project, Healthcare & PharmaExpert interviews with rare-disease gene therapy prescribers
Client project, Technology & ITSenior HR decision-maker interviews in two markets
Client project, Energy & UtilitiesExpert interviews across the industrial lubricants value chain
Client project, Technology & ITCyber-security buyer interviews with small and medium businesses
Client project, FMCG & Consumer GoodsQual-to-quant study with mothers of toddlers in five markets
Client project, Tourism & HospitalityAffluent traveller interviews for a luxury hospitality brandNext step
Planning your next study?
Send us your brief and get feasibility, timelines and costs within 24 hours.