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A patient and her caregiver smiling during a relaxed research conversation at homeFeasibility, timelines and costs within 24 hours
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Recruitment services

Patient and Caregiver Recruitment

Patients and caregivers recruited sensitively for healthcare market research, with clear consent, careful screening and respectful scheduling.

  • Feasibility and costs in 24 hours
  • One project manager from brief to data
  • ICC/ESOMAR and GDPR compliant
Best for
Healthcare studies that need the patient or carer voice
Audiences
Patients with chronic, rare and common conditions, and their caregivers
Methods
In-depth interviews, diaries, focus groups and online surveys
You receive
Screened, consented participants and a clear recruitment grid

Overview

Patients bring the lived experience that no other audience can. Research and Metric provides patient recruitment for market research, finding patients and caregivers through patient groups, our healthcare network and careful referral, never through pressure.

We screen on diagnosis, treatment and stage only as far as your study needs, explain clearly what taking part involves and schedule around treatment, energy and caring duties.

A middle-aged man completing a health survey on a tablet at a sunny kitchen table
Patients take part online or in person, whichever suits them.

Patients and caregivers we recruit

Need something that is not listed here? Tell us in your brief and we will check feasibility.

  • Chronic conditionsPatients living with conditions such as diabetes, asthma and heart disease.
  • Rare diseasesPatients with rare conditions, often with the help of patient groups.
  • New diagnoses and treatment changesPeople recently diagnosed or moving to a new treatment.
  • Caregivers and familyThe people who support a patient every day.
  • Patients and professionals togetherCombined with healthcare professional recruitment for a full picture.

How we recruit patients responsibly

Patient research is personal, so care and clarity come first.

  • Plain-language invitations and consent
  • Screening limited to what the study needs
  • Health data handled under GDPR, UK GDPR, India DPDP and CCPA
  • Flexible scheduling, breaks and online options
  • Adverse event reporting training when the study requires it
A caregiver and an older man looking at a phone together on a bright sofa, relaxed and smiling
Caregivers can join with the patient or on their own.

Step by step

How patient recruitment works

  1. FeasibilityWe check the condition, stage and numbers you need in each market.
  2. OutreachWe work with patient groups, our healthcare network and careful referral.
  3. Screening and consentEach person is screened and told clearly what taking part involves.
  4. SchedulingSessions are booked around treatment and caring duties, with reminders.
  5. DeliveryYou receive the recruitment grid, and we replace anyone who cannot attend.

Why agencies choose Research and Metric

  • One accountable team from brief to final data
  • Honest feasibility before you commit
  • Daily progress and quality reporting
  • ICC/ESOMAR-aligned processes and GDPR-compliant data handling

See this work in practice

Get a quote

Send us your brief

Tell us who you need to reach, where and how many. We reply with a plan.

  • Feasibility and costs in 24 hours
  • One project manager from brief to data
  • ICC/ESOMAR and GDPR compliant
Start your brief

FAQ

Frequently asked questions

Cannot find your answer? Ask our team or email contact@researchandmetric.com.

What is patient recruitment for market research?

Finding and screening patients or their caregivers to share their experience in interviews, diaries, groups or surveys, for pharmaceutical, device and healthcare research.

How do you protect patient privacy?

We collect only the health details the study needs, ask for clear consent and handle all data under GDPR, UK GDPR, India DPDP and CCPA rules.

Can you recruit patients with rare diseases?

Yes, often with the help of patient organisations. We agree realistic numbers and timings with you first.

Can caregivers take part instead of patients?

Yes. We recruit caregivers on their own or alongside the patient, depending on what your study needs to learn.

Next step

Planning your next study?

Send us your brief and get feasibility, timelines and costs within 24 hours.