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- Market Research Fieldwork Services
- Patient and Caregiver Recruitment
Patient and Caregiver Recruitment
Patients and caregivers recruited sensitively for healthcare market research, with clear consent, careful screening and respectful scheduling.
- Feasibility and costs in 24 hours
- One project manager from brief to data
- ICC/ESOMAR and GDPR compliant
- Best for
- Healthcare studies that need the patient or carer voice
- Audiences
- Patients with chronic, rare and common conditions, and their caregivers
- Methods
- In-depth interviews, diaries, focus groups and online surveys
- You receive
- Screened, consented participants and a clear recruitment grid
Overview
Patients bring the lived experience that no other audience can. Research and Metric provides patient recruitment for market research, finding patients and caregivers through patient groups, our healthcare network and careful referral, never through pressure.
We screen on diagnosis, treatment and stage only as far as your study needs, explain clearly what taking part involves and schedule around treatment, energy and caring duties.

Patients and caregivers we recruit
Need something that is not listed here? Tell us in your brief and we will check feasibility.
- Chronic conditionsPatients living with conditions such as diabetes, asthma and heart disease.
- Rare diseasesPatients with rare conditions, often with the help of patient groups.
- New diagnoses and treatment changesPeople recently diagnosed or moving to a new treatment.
- Caregivers and familyThe people who support a patient every day.
- Patients and professionals togetherCombined with healthcare professional recruitment for a full picture.
How we recruit patients responsibly
Patient research is personal, so care and clarity come first.
- Plain-language invitations and consent
- Screening limited to what the study needs
- Health data handled under GDPR, UK GDPR, India DPDP and CCPA
- Flexible scheduling, breaks and online options
- Adverse event reporting training when the study requires it

Step by step
How patient recruitment works
- FeasibilityWe check the condition, stage and numbers you need in each market.
- OutreachWe work with patient groups, our healthcare network and careful referral.
- Screening and consentEach person is screened and told clearly what taking part involves.
- SchedulingSessions are booked around treatment and caring duties, with reminders.
- DeliveryYou receive the recruitment grid, and we replace anyone who cannot attend.
Why agencies choose Research and Metric
- One accountable team from brief to final data
- Honest feasibility before you commit
- Daily progress and quality reporting
- ICC/ESOMAR-aligned processes and GDPR-compliant data handling
See this work in practice
Get a quote
Send us your brief
Tell us who you need to reach, where and how many. We reply with a plan.
- Feasibility and costs in 24 hours
- One project manager from brief to data
- ICC/ESOMAR and GDPR compliant
FAQ
Frequently asked questions
Cannot find your answer? Ask our team or email contact@researchandmetric.com.
What is patient recruitment for market research?
Finding and screening patients or their caregivers to share their experience in interviews, diaries, groups or surveys, for pharmaceutical, device and healthcare research.
How do you protect patient privacy?
We collect only the health details the study needs, ask for clear consent and handle all data under GDPR, UK GDPR, India DPDP and CCPA rules.
Can you recruit patients with rare diseases?
Yes, often with the help of patient organisations. We agree realistic numbers and timings with you first.
Can caregivers take part instead of patients?
Yes. We recruit caregivers on their own or alongside the patient, depending on what your study needs to learn.
Related services
Other ways we recruit
Combine recruitment types in one study, from qual-to-quant to specialist audiences.
Not sure which you need? Tell us about your study and we will suggest the right mix.
Respondent recruitment servicesScreened, verified research participants for qualitative and quantitative studies, from general consumers to senior B2B and healthcare professionals.Learn more
Healthcare and physician recruitmentVerified doctors, nurses, pharmacists and payers recruited for healthcare market research, with licence checks and compliant incentives.Learn more
UX research recruitmentParticipants recruited for usability tests, product research and user interviews, matched to your users and ready for remote or in-person sessions.Learn more
B2B recruitmentVerified business decision makers, IT leaders and professionals recruited for interviews, groups and surveys in the markets you need.Learn more
Hard-to-reach audiencesSpecialists, senior executives, physicians, technical experts and rare consumer groups, sourced carefully and verified before every interview.Learn more
Quantitative recruitmentQuota-controlled, verified samples for online, telephone and face-to-face surveys, from general population to B2B and healthcare audiences.Learn moreCase studies
Recruitment projects we have delivered
Anonymised examples of recruitment work for research agencies and brands.
Client project, Healthcare & PharmaExpert interviews with rare-disease gene therapy prescribers
Client project, Technology & ITSenior HR decision-maker interviews in two markets
Client project, Energy & UtilitiesExpert interviews across the industrial lubricants value chain
Client project, Technology & ITCyber-security buyer interviews with small and medium businesses
Client project, FMCG & Consumer GoodsQual-to-quant study with mothers of toddlers in five markets
Client project, Tourism & HospitalityAffluent traveller interviews for a luxury hospitality brandNext step
Planning your next study?
Send us your brief and get feasibility, timelines and costs within 24 hours.