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Case studies
Case Studies
Recruitment, fieldwork and tabulation projects delivered by our teams.
Client project, Healthcare & PharmaExpert interviews with rare-disease gene therapy prescribersA three-phase study with the very few haematologists and hospital pharmacists who have used a rare-disease gene therapy outside a clinical trial, across seven markets.
Client project, Healthcare & PharmaTelephone profiling survey of molecular diagnostic labsSixty CATI interviews with directors and managers of high-volume molecular diagnostic labs, profiling installed base and test volumes.
Client project, Technology & ITSenior HR decision-maker interviews in two marketsTwenty-four online in-depth interviews with senior HR leaders who own employee-benefits software decisions, balanced across twelve industries.
Client project, AutomotiveLuxury car owner and intender survey across four marketsAn online survey of premium-car owners and near-term buyers, covering brand consideration, ownership experience and the shift to premium electric vehicles.
Client project, Energy & UtilitiesExpert interviews across the industrial lubricants value chainSenior expert interviews with plant operators, lubricant suppliers and equipment makers in three metal-producing markets.
Client project, FMCG & Consumer GoodsSequential in-home shampoo testTwo shampoos tested in consumers' own bathrooms over three weeks, with two recalls and a managed washout between products.
Client project, Technology & ITCyber-security buyer interviews with small and medium businessesTwelve in-depth interviews with the people who buy cyber security in small and medium businesses, across three size bands and five sectors.
Client project, Technology & ITMixed-method gamer study with interviews and 500 face-to-face surveysTwenty online in-depth interviews and 500 face-to-face CAPI interviews with gamers, run in parallel and delivered together.
Client project, FMCG & Consumer GoodsQual-to-quant study with mothers of toddlers in five marketsRecruitment of five precise formula-usage groups for qualitative interviews, then a large quantitative survey, across five markets.
Client project, AutomotiveOperator satisfaction tracker across six Asia Pacific marketsA native-language CATI satisfaction tracker with fleet and transport operators in six markets, recruited from targeted lists.
Client project, Tourism & HospitalityAffluent traveller interviews for a luxury hospitality brandAn online screener and survey feeding in-depth interviews with affluent and ultra-high-net-worth travellers who take at least one five-star trip a year.
Client project, FMCG & Consumer GoodsReady-to-drink coffee taste test and focus groupsA 200-person central location test plus in-home use and online mini focus groups with young urban coffee drinkers in two cities.
Client project, FMCG & Consumer GoodsGrocery-buyer interviews across two Nordic marketsSixteen online in-depth interviews with main household grocery buyers, split between smaller households and families.
Client project, FMCG & Consumer GoodsIn-home test and focus groups for a luxury skincare brandThree to four day-cream formulas tested in randomised order at home by women aged 60 and over, with optional focus groups.
Client project, Healthcare & PharmaExpert interviews with syringe manufacturing leadersSix online in-depth interviews with plant heads and manufacturing leaders with domestic and export market experience.
Client project, AutomotiveFace-to-face interviews with three-wheeler owners in three emerging markets150 face-to-face interviews with three-wheeler owners and operators, delivered with tabulation and a clean data file.
Client project, FMCG & Consumer GoodsSnacking and home entertaining: async activities and focus groupsThirty consumers completed two weeks of online activities, with twelve called back for focus groups.
Client project, Healthcare & PharmaOnline survey of dentists and dental lab technicians in five marketsA five-minute online survey of general dentists and dental lab technicians, fielded in five markets at once.
Client project, Retail & TradeTrade and opinion-leader interviews across Latin AmericaFifty in-depth interviews with trade stakeholders and key opinion leaders in three markets, recruited strictly to client screeners.
Client project, Technology & ITA 2,000-respondent fitness segmentation surveyAn online segmentation survey of adults who exercise weekly and are open to fitness technology, built to support a full segmentation model.
Client project, FMCG & Consumer GoodsAsynchronous hair-care study with young womenA multi-week online study with young women with fine, frizz-prone hair, split by the brand they use most.
Client project, AutomotivePaid-parking market sizing for a mobility appSizing the paid-parking market and the digital reservation opportunity six ways, with operator, expert and consumer inputs.
Client project, AutomotiveWorkshop mechanic recruitment across four marketsForty interviews with bike and car workshop mechanics, recruited and scheduled around workshop hours for client moderation.
Client project, Non-profitOnline interviews with faith leaders for an international charityEight online in-depth interviews with church leaders on attitudes to charitable giving, balanced by denomination and setting.
Client project, AutomotiveFocus groups with premium powersports buyersTwo in-person focus groups with vehicle owners planning a premium purchase, recruited, hosted and incentivised by our team.
Energy & UtilitiesCATI survey of facility managers across three time zonesThree hundred telephone interviews with facility managers in three English-speaking markets on business energy contracts.
AutomotiveBanner tables for a quarterly automotive brand trackerBanner tables for six markets, delivered within 48 hours of each field close, every quarter.
EducationOnline survey of university students in four marketsA 15-minute online survey of undergraduate and postgraduate students on study choices and digital learning tools.
EducationFocus groups with parents choosing a schoolSix focus groups with parents of children about to start school, on how they compare schools and make the final choice.
EducationTelephone survey of teachers on classroom technologyFour hundred CATI interviews with primary and secondary teachers, delivered with banner tables.
Finance & BankingCustomer journey interviews for an insurance providerTwenty online in-depth interviews with customers who recently bought or switched home or motor insurance.
Finance & BankingData processing and coding for a fintech app surveyCleaning, open-end coding and tables for a 3,000-respondent survey of mobile banking app users.
Tourism & HospitalityFace-to-face exit interviews with resort guestsSix hundred tablet interviews with departing guests at beach resorts, run over a full holiday season.
Tourism & HospitalityTables and charts for a hotel guest satisfaction trackerMonthly tables and chart packs for a guest satisfaction tracker covering 40 hotels.
Energy & UtilitiesIn-home interviews with smart-meter householdsTwenty-four in-home interviews with households that recently installed smart meters, on how they track and reduce energy use.
Healthcare & PharmaRecruiting oncologists for remote in-depth interviewsThirty verified oncologists in North America and Europe interviewed by video for a pharma treatment-journey study.
FMCG & Consumer GoodsIn-home snack test with 400 householdsAn in-home usage test for a new snack range, with product placement, diaries and a follow-up survey across four metro cities.
EducationCoding 12,000 verbatim comments in four languagesOpen-ended answers from a student experience survey, coded into one code frame across four languages in ten days.
Technology & ITRecruiting IT decision makers for a cloud adoption studyForty senior IT decision makers in two European markets recruited for in-depth interviews on cloud migration plans.
Energy & UtilitiesFace-to-face CAPI interviews with rural householdsA 1,200-household CAPI survey on cooking fuel use in rural communities, run by local interviewers on tablets.
Finance & BankingWeighting a national banking customer trackerRim weighting on age, gender, region and income, so every wave of a 2,500-respondent banking tracker matches national targets.
Finance & BankingHigh-net-worth investors for wealth management interviewsTwenty-four investors with significant investable assets in two Asia Pacific markets, recruited for in-depth interviews on advisory needs.
Tourism & HospitalityOnline survey across eight markets for a travel brandFour thousand online interviews with recent leisure travellers in eight markets, programmed and fielded in six languages.
Healthcare & PharmaDashboards for a healthcare brand health trackerInteractive dashboards and chart packs for a monthly brand health tracker in five markets.
Energy & UtilitiesWeighting and coding a quarterly energy customer trackerQuarterly weighting, open-end coding and banner tables for a household energy supplier's customer satisfaction tracker.
EducationWeighting a national survey of parents choosing schoolsAn online survey of parents with school-age children, weighted to national targets so results reflect every region and school type.
Finance & BankingCoding open-ended feedback for a retail bank's customer programmeMonthly coding of open-ended comments from a retail bank's customer feedback survey, with weighted tables by branch region.
Tourism & HospitalityA weighted visitor survey for a regional tourism boardFace-to-face intercepts at arrival points plus an online follow-up, weighted to official arrival figures by country of origin.
FMCG & Consumer GoodsIn-home use test of a household cleaning productA two-week in-home use test with regular buyers of surface cleaners, with diary feedback coded into themes.No case studies match these filters yet. Try another service or industry, or send us your brief and we will tell you how we would run it.
Except where marked as a client project, these case studies are illustrative scenarios based on typical engagements. Client details are anonymised.
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